Refunds

Last updated 9 November 2026

First payment, no questions

Email hello@orbitwaves.app within 30 days of your first payment, or ask Paddle through your receipt, and the first month is refunded in full. Your account returns to Free.

Right of withdrawal

EU, EEA, and UK consumers may withdraw within 14 days of the order without giving a reason. Paddle refunds what was paid.

Later months

Cancel any time and you will not be charged again. Later months are not refunded pro rata, but if something went wrong on our side, write to us and we will make it right.

How it is paid back

  • The refund goes to the original payment method through Paddle.
  • Banks usually show it within 5 to 10 working days.
  • Please contact us before opening a chargeback. It is faster for you.